FAQ

  • It is important to understand that if you switch to C.N. Brown Electricity you will not have to purchase or install any equipment or change any habits. You will continue to get a single, monthly bill from CMP or Emera Maine. One change you will notice on your bill is the name of the company supplying the electricity. CMP and Emera will continue to deliver the electricity to your house but the source or the supply of the electricity will come from C.N. Brown Electricity. It is very easy, you can enroll online, or over the phone at (207)-739-6444, the whole process takes less than 5 minutes.

  • No. When you switch to C.N. Brown Electricity you will still pay only one bill as you do now. Notice that your current electric bill is divided into two parts; supply and delivery. When you switch to C.N. Brown Electricity you still write out a single check. A portion will pay for the supply of electricity used and the remainder will be kept by CMP or Emera Maine for the delivery of electricity to your house.

  • Simply fill out the quick and easy online enrollment form. You will need a utility bill handy to reference your account number. Once enrolled, you will receive a “Welcome Package” with details on C.N. Brown’s Reward Program enabling you to save even more money. The welcome packet will include savings at Big Apple convenience stores and discount offers on heating oil, propane and kerosene. Sign up today with a company who can help you save on all of your energy needs.

  • The responsibility of power delivery remains with Central Maine Power or Emera Maine. They get paid for the delivery of the power to you so it is in their best financial interest to get every resident supplied with electricity as soon as possible. If your power goes out you will continue to call your utility company as you have done in the past. For your convenience CMP can be reached at 800-696-1000 and Emera Maine at 855-440-1111

  • No. Any resident that signs up with C.N. Brown Electricity can save money on heating fuels and other products offered by C.N. Brown Electricity. This is not a pyramid scheme where you save money when you get others to sign up. You can benefit from a competitive supply rate without any referral.

  • You will have five (5) business days to rescind the contract once enrolled. If you decide to cancel after the five day rescind period you may be charged a $100.00 cost recovery fee.

    To exercise this right, contact us at:

    C.N. Brown Electricity PO Box 200 1 C.N. Brown Way So. Paris, ME 04281

    EMAIL: electricity@cnbrown.com 

    207-739-6444 (Phone)

    800-296-2721 (Toll Free)

    207-743-5952 (Fax)

  • The Term of your guaranteed fixed rate is stated in your terms of service document in your welcome package, and is also stated on the website when you enroll online. The rate for your contract is fixed, so you don’t have to worry about prices going up within your contract term.

  • Your electricity would keep on running and you would instantly revert back to your utility’s default electricity service.

  • Switching to C.N. Brown Electricity will not interfere with any energy efficiency programs that you have entered into with your local utility.

  • No. When you switch to C.N. Brown Electricity you will still pay only one bill as you do now. Notice that your current electric bill is divided into two parts; supply and delivery. When you switch to C.N. Brown Electricity you still write out a single check or make one electronic payment. A portion will pay for the supply of electricity used and the remainder will be kept by CMP or Emera Maine for the delivery of electricity to your house.

  • In 2000 the federal government enacted a law that forced the local electric utilities to allow other electricity suppliers to carry power over their lines, thereby creating a competitive environment. This give consumers the option to select an energy supplier of your choice and potentially lower your electricity supply cost.  There are now 17  deregulated states including Maine. Now you have a choice!

  • If you are going to relocate contact CMP or Emera Maine and request a “Seamless Move.” This will ensure that C.N. Brown Electricity will remain as your electricity supplier. If you are unable to obtain a Seamless Move please contact us as soon as possible to re-enroll. Please contact our customer service if you have any questions regarding this process.

  • Yes, if you are a small general service customer you can enjoy the same s as residential customers. We offer competitive rates for medium and large customer accounts. With a copy of your utility bill we can help you obtain the best rates possible on the wholesale market. Contact customer service for more details.

  • When you enroll with C.N. Brown’s GreenChoice Energy, we will purchase Renewable Energy Credits from a regionally based green energy facility.  The credits purchased represent 100% green renewable electricity made from wind, solar and hydro, but are not limited to those resources, and are delivered to the regional power system.

  • A Renewable Energy Certificate (REC) is a tradable, contractual instrument that represents the environmental attributes of 1 Megawatt-hour of renewable energy generation on the electricity grid. RECs are the sole means to claim usage of grid-connected renewable electricity in the United States, and the compliance instrument for consumption- or delivery-based state Renewable Portfolio Standards. Renewable electricity generation and use are tracked through RECs, and so by matching RECs with your electricity service you are using renewable electricity. A REC represents the environmental benefits of 1 megawatt-hour of renewable electricity that can be paired with electricity.

  • Yes, there is no shortage of renewable energy and there will never be a shortage of wind, solar and hydro.   With just these three resources electricity demand can be met without relying on traditional fossil fuels.

  • Yes, if you are a small general service customer you can enroll just as residential customers do. We offer competitive rates for medium and large customer accounts. With a copy of your utility bill we can help you obtain the best rates possible on the wholesale market. Contact customer service for more details.